In Windows Server 2012 R2 and Windows 8.1, you can append the name directly after /ad-activation-online Product Key and /ad-activation-apply-cid without having to use the /name option. /ao-list Displays all of the activation objects that are available to the local computer. I clicked the activate link, it prompted for the key and I entered in our MAK key and then let it proceed. It never came back saying it was activated. This was after about 10 minutes. We did have internet access. I closed the window and planned to try again after a reboot. I rebooted and now I see Product ID: Not Available.

Windows Activation Product Id Not Available Server 2012
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Note

This article is intended for technical support agents and IT professionals. If you're looking for more information about Windows activation error messages, see Get help with Windows activation errors.

This article provides troubleshooting information to help you respond to error messages that you may receive when you try to use a Multiple Activation Key (MAK) or the Key Management Service (KMS) to perform Volume Activation on one or more Windows-based computers. Look for the error code in the following table, and then select the link to see more information about that error code and how to resolve it.

For more information about volume activation, see Plan for volume activation.

For more information about volume activation for current and recent versions of Windows, see Volume Activation [client].

For more information about volume activation for older versions of Windows, see KB 929712, Volume Activation information for Windows Vista, Windows Server 2008, Windows Server 2008 R2 and Windows 7.

Diagnostic tool

Note

This tool is intended to help fix Windows activation problems on computers that run Enterprise, Professional, or Server edition of Windows.

Microsoft Support and Recovery Assistant (SaRA) simplifies Windows KMS Activation troubleshooting. Download the diagnostic tool from here.

Windows Activation Product Id Not Available Server 2012

This tool will try to activate Windows. If it returns an activation error code, the tool will display targeted solutions for known error codes.

The following error codes are supported: 0xC004F038, 0xC004F039, 0xC004F041, 0xC004F074, 0xC004C008, 0x8007007b, 0xC004C003, 0x8007232B.

Summary of error codes

Error code	Error message	Activation type
0x8004FE21	This computer is not running genuine Windows.	MAK KMS client
0x80070005	Access denied. The requested action requires elevated privileges.	MAK KMS client KMS host
0x8007007b	0x8007007b DNS name does not exist.	KMS client
0x80070490	The product key you entered didn't work. Check the product key and try again, or enter a different one.	MAK
0x800706BA	The RPC server is unavailable.	KMS client
0x8007232A	DNS server failure.	KMS host
0x8007232B	DNS name does not exist.	KMS client
0x8007251D	No records found for DNS query.	KMS client
0x80092328	DNS name does not exist.	KMS client
0xC004B100	The activation server determined that the computer could not be activated.	MAK
0xC004C001	The activation server determined the specified product key is invalid	MAK
0xC004C003	The activation server determined the specified product key is blocked	MAK
0xC004C008	The activation server determined that the specified product key could not be used.	KMS
0xC004C020	The activation server reported that the Multiple Activation Key has exceeded its limit.	MAK
0xC004C021	The activation server reported that the Multiple Activation Key extension limit has been exceeded.	MAK
0xC004F009	The Software Protection Service reported that the grace period expired.	MAK
0xC004F00F	The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance.	MAK KMS client KMS host
0xC004F014	The Software Protection Service reported that the product key is not available	MAK KMS client
0xC004F02C	The Software Protection Service reported that the format for the offline activation data is incorrect.	MAK KMS client
0xC004F035	The Software Protection Service reported that the computer could not be activated with a Volume license product key.	KMS client KMS host
0xC004F038	The Software Protection Service reported that the computer could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator.	KMS client
0xC004F039	The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) is not enabled.	KMS client
0xC004F041	The Software Protection Service determined that the Key Management Server (KMS) is not activated. KMS needs to be activated.	KMS client
0xC004F042	The Software Protection Service determined that the specified Key Management Service (KMS) cannot be used.	KMS client
0xC004F050	The Software Protection Service reported that the product key is invalid.	MAK KMS KMS client
0xC004F051	The Software Protection Service reported that the product key is blocked.	MAK KMS
0xC004F064	The Software Protection Service reported that the non-genuine grace period expired.	MAK
0xC004F065	The Software Protection Service reported that the application is running within the valid non-genuine period.	MAK KMS client
0xC004F06C	The Software Protection Service reported that the computer could not be activated. The Key Management Service (KMS) determined that the request timestamp is invalid.	KMS client
0xC004F074	The Software Protection Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.	KMS client

Causes and resolutions

0x8004FE21 This computer is not running genuine Windows

Possible cause

This issue can occur for several reasons. The most likely reason is that language packs (MUI) have been installed on computers that are running Windows editions that are not licensed for additional language packs.

Note

This issue is not necessarily an indication of tampering. Some applications can install multi-lingual support even when that edition of Windows is not licensed for those language packs.)

This issue may also occur if Windows has been modified by malware to allow additional features to be installed. This issue may also occur if certain system files are corrupted.

Resolution

To resolve this issue, you must reinstall the operating system.

0x80070005 Access denied

The full text of this error message resembles the following:

Access denied. The requested action requires elevated privileges.

Possible cause

User Account Control (UAC) prohibits activation processes from running in a non-elevated Command Prompt window.

Resolution

Run slmgr.vbs from an elevated command prompt. To do this, on the Start menu, right-click cmd.exe, and then select Run as administrator.

0x8007007b DNS name does not exist

Possible cause

This issue may occur if the KMS client cannot find the KMS SRV resource records in DNS.

Resolution

For more information about troubleshooting such DNS-related issues, see Common troubleshooting procedures for KMS and DNS issues.

0x80070490 The product key you entered didn't work

The full text of this error resembles the following:<